Last Sunday, three friends and I celebrated spring birthdays with a long walk and brunch. Though still brisk walkers as former "runner girls," we paused to appreciate the beautiful spring morning as we wound through streets, a wooded trail with frozen ground, and finally a shared-use path. Greeting passing runners reminded me of my younger self, but I've grown content with my natural walking habit. Four years ago, I retired from decades of running for a consistent walking routine. I no longer feel compelled to justify my walking routine against running and have fully embraced this new habit and discovered unexpected treasures beyond the well-known health benefits. EACH WALK OFFERS BRILLANT SUNRISES, UNIQUE CLOUD FORMATIONS, CHATTERING BIRDSONGS ...
While I'm not an expert on warranties, I am the daughter of a mother who took advantage of them for small home products. With three daughters in the house, she purchased a few blow dryers especially when her three teenagers cared enough to wake up early and style our hair. I remember our mother packaging up a non-operating Conair blow dryer and shipping it to take advantage of the product warranty at the time (today it’s three years). Decades before the internet, there is no doubt she kept the product literature to reference the important warranty and shipping information. In her last months of life, she once instructed me to look up warranty and replacement information on her favorite Ottlite sewing lamp she had in her office that wasn’t working. She loved this lamp and was determined to have it in use again. I remember lovely conversations with the customer service person explaining the issue, what we should do next and even a friendly follow-up email! In that spirit, and with the ease of the internet, I have taken advantage of a few product warranties. My research and approach are based on my love of the product itself and doing a quick cost-benefit analysis, including product quality, time and shipping costs. However, I have found the first step is to create a simple warranty tracking system for my favorite products – whether through browser bookmarks, email folders or paper files – just as I’m sure our mother did with her product literature as there wasn’t a piece of paper she won’t hold on to “just in case.” "A Customer is never out of warranty, even if his product is." Seth Godin
On a downhill ski trip this winter, I skied with three fellow boomers. One of the skiers was sporting the same lightweight puffer jacket I’ve worn and treasured for years. As we compared notes, we realized all three of us had the exact jacke t (color, style) circa early 2000s. We laughed about our shared attachment to our well-worn piece, each telling stories on why we wear the jacket today – a warm layer with a shell, a light work jacket, etc. While all of our trusty puffers had seen better days (a total of 70 years of use or more), we weren’t giving up on them. Back at home, I sent these women a picture of my own jacket with it's repairs. Using patches, I’ve given my puffer a new life and a new look – and have created a few stares. The shapes, representing the outdoors, perfectly adhere to the tears to prevent the jacket from further disrepair. ... outdoor enthusiasts were keeping, repairing, and proudly wearing their well-worn gear ...