When my four children were in elementary and middle school, an annual Christmas card and letter that arrived each year gave me a glimpse of the life stage that awaited our family. I recall the usual family news but what struck me about this particular holiday update was the amount of moves her four children made in those college and post-college years and the loving assistance she provided. Little did she know she was modeling how I wanted to be, and have been, for my children these past 13 years and 18+ moves (counting three for my husband and me). From college dorm room to first apartments and now to first homes, I have had the joy of helping my kids settle into their spaces. What an exciting time it is for them! A key role I’ve played during these move-ins and occasional move-outs has been that of a cleaner. I like to clean – I mean I really like it. Not only do I enjoy the physical work I especially like the mental and organizational challenge and doing this domestic task better, deeper and, in the last three years, more sustainable. A KEY ROLE I'VE PLAYED DURING THESE MOVE-INS ... HAS BEEN THAT OF CLEANER.
Last Sunday, three friends and I celebrated spring birthdays with a long walk and brunch. Though still brisk walkers as former "runner girls," we paused to appreciate the beautiful spring morning as we wound through streets, a wooded trail with frozen ground, and finally a shared-use path. Greeting passing runners reminded me of my younger self, but I've grown content with my natural walking habit. Four years ago, I retired from decades of running for a consistent walking routine. I no longer feel compelled to justify my walking routine against running and have fully embraced this new habit and discovered unexpected treasures beyond the well-known health benefits. EACH WALK OFFERS BRILLANT SUNRISES, UNIQUE CLOUD FORMATIONS, CHATTERING BIRDSONGS ...
While I'm not an expert on warranties, I am the daughter of a mother who took advantage of them for small home products. With three daughters in the house, she purchased a few blow dryers especially when her three teenagers cared enough to wake up early and style our hair. I remember our mother packaging up a non-operating Conair blow dryer and shipping it to take advantage of the product warranty at the time (today it’s three years). Decades before the internet, there is no doubt she kept the product literature to reference the important warranty and shipping information. In her last months of life, she once instructed me to look up warranty and replacement information on her favorite Ottlite sewing lamp she had in her office that wasn’t working. She loved this lamp and was determined to have it in use again. I remember lovely conversations with the customer service person explaining the issue, what we should do next and even a friendly follow-up email! In that spirit, and with the ease of the internet, I have taken advantage of a few product warranties. My research and approach are based on my love of the product itself and doing a quick cost-benefit analysis, including product quality, time and shipping costs. However, I have found the first step is to create a simple warranty tracking system for my favorite products – whether through browser bookmarks, email folders or paper files – just as I’m sure our mother did with her product literature as there wasn’t a piece of paper she won’t hold on to “just in case.” "A Customer is never out of warranty, even if his product is." Seth Godin